Rootadminacc: Created page with "Please ensure to setup new domains as follows:

  ← Hosting Services - Domains > Open in Control Panel for your domain ↓  Hosting Services - Subscriptions > Man..."

2013-01-15T12:28:37Z

Created page with "Please ensure to setup new domains as follows: <pre> ← Hosting Services - Domains > Open in Control Panel for your domain ↓ Hosting Services - Subscriptions > Man..."

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Please ensure to setup new domains as follows:

<pre>
← Hosting Services - Domains > Open in Control Panel for your domain
↓ Hosting Services - Subscriptions > Manage Hosting/Open in Control Panel for your domain
↓ ↓
↓ ↓
Websites & Domains tab > click your domain > under Web Scripting and Statistics change PHP Support from Apache Module to Fast CGI Application</pre>

If you have already created the domain/subdomain then you may need to go into the directory and chown the user to the ftpuser. Otherwise you will get an error as follows:

''Installation of SugarCRM at http://domain.com/sugarcrm failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: fopen(/var/www/vhosts/domain/site1/sugarcrm//config.php): failed to open stream: No such file or directory in /opt/psa/var/apspackages/apscatalogbSavcP.zip35f59401-21e1-71/cache/scripts/file-util.php on line 15 Warning: fopen(/var/www/vhosts/domain.org.uk/site1/sugarcrm//config.php): failed to open stream: No such file or directory in /opt/psa/var/apspackages/apscatalogbSavcP.zip35f59401-21e1-71/cache/scripts/file-util.php on line 15 Unable to write file /var/www/vhosts/domain.org.uk/site1/sugarcrm//config.php. '.''

To resolve this you can commonly just go into the document root such as /var/www/vhosts/domain.com via SSH and do:

<pre>mkdir installfolder
chown ftpuser:group </pre>

e.g. group being psaserv on a Plesk server. Then installing the application again. suphp may resolve this issue, increasing permissions or ensuring it tries to write as the correct user.

If you get an error regarding # being obsolete replace the # with // to comment out lines in the php.ini it suggests.

SugarCRM on Plesk - Revision history

Rootadminacc: Created page with "Please ensure to setup new domains as follows:
← Hosting Services - Domains > Open in Control Panel for your domain ↓ Hosting Services - Subscriptions > Man..."